FAQ

Can different magnetic coil types be used on a receiver at the same time?
Yes. Each magnetic channel can be configured to use any supported sensor type. Of course, each sensor type has different performance and capabilities, and t...
Sun, 14 Dec, 2025 at 1:10 PM
Can I mix receiver types when doing remote reference processing?
Yes; MTU-5C, MTU-8A, and RXU-8A receiver data can be combined for remote reference processing. Note that all remote reference processing also requires u...
Sun, 14 Dec, 2025 at 1:11 PM
Does turning off a receiver channel save power?
No, each channel continues to consume some power even when the channel is disabled. Note that channels consume minimal power, and the theoretical saving...
Sun, 14 Dec, 2025 at 1:12 PM
Can different channels on the same receiver have different decimation schemes at the same time?
No, decimation is set for the entire system, and all channels in the same receiver must use the same decimation scheme for a particular recording.
Sun, 14 Dec, 2025 at 1:12 PM
Does turning off a channel reduce the amount of data stored on the SD card?
Yes, disabling a channel stops the receiver from storing the channel’s data on the SD card.
Sun, 14 Dec, 2025 at 1:12 PM
Should I put a label or other sticker on SD cards used in Phoenix systems?
No; stickers or labels should NOT be placed on SD cards. Doing so increases the thickness of the SD card, and can damage the receiver’s SD card slot.  
Sun, 14 Dec, 2025 at 1:13 PM
Can I mix decimation types when doing remote reference processing?
No; all recordings used for remote reference processing MUST have the same decimation scheme. 
Sun, 14 Dec, 2025 at 1:13 PM
How long does it take a receiver to get GNSS lock?
Satellite lock usually takes a few minutes, depending on the number of satellites visible.  Usually if the receiver has been used in the last few hours ...
Sun, 14 Dec, 2025 at 1:14 PM
What firmware should I have on my receivers?
We recommend having the latest firmware version available. All Phoenix firmware undergoes extensive testing before release and is ready for use in scientifi...
Sun, 14 Dec, 2025 at 1:15 PM
How do I get firmware updates for my receiver?
Download firmware updates from the Phoenix website support page https://www.phoenixgeophysics.com/downloads-support. Firmware updates are available at no ch...
Sun, 14 Dec, 2025 at 1:17 PM