FAQ

How do I install firmware updates on my receivers?
Firmware is updated using a 32GB SD card containing the receiver firmware. Ensure the receiver has a reliable source of power and take care not to interrupt...
Sun, 14 Dec, 2025 at 1:17 PM
Can I use GPS, Beidou and Galileo at the same time?
Yes. MTU-5C systems model RMT08 and higher have multi-constellation GNSS receivers that allow the optional selection of both Beidou and Galileo to supplemen...
Sun, 14 Dec, 2025 at 1:18 PM
Do all Phoenix receivers have the Data Share function?
No, only Phoenix MTU-5C receivers with model numbers “RMT08” or higher support the data share function.
Sun, 14 Dec, 2025 at 1:18 PM
What SD Cards can I use?
Only use the SD cards specified by Phoenix, purchased directory from Phoenix or from a reputable vendor. Also see the FAQ “SD Card Specifications.” In g...
Sun, 14 Dec, 2025 at 1:19 PM
Can EMpower import and process data from a firmware version higher than the EMpower version?
No; receiver data can only be imported and processed by an EMpower version higher than the firmware version that created the data.
Sun, 14 Dec, 2025 at 2:07 PM
Does Phoenix provide a way to change the decimation scheme of data after it is recorded?
No, Phoenix does not have software that allows a user to change the decimation scheme of existing data.
Sun, 14 Dec, 2025 at 1:35 PM
Does setting a declination in EMpower apply rotation to both the impedance tensors and the tipper data?
When a value for magnetic declination is provided to EMpower, this value is used to rotate the tensor that represent the site. Note that if you are borrowin...
Sun, 14 Dec, 2025 at 2:23 PM
How can I find my EMpower licence code?
The original EMpower licence card has the unique activation code and should be saved. After activation, the license code can also be found in the About sect...
Fri, 19 Dec, 2025 at 10:39 AM
Does turning off ethernet save power?
Yes, turning off the receiver's ethernet port reduces power usage by about 0.4W. Only receivers model “RMT08” or higher running firmware 2.45 or higher ...
Fri, 19 Dec, 2025 at 10:40 AM
What magnetic sensors can be used with Phoenix receivers?
Phoenix systems fully support the full range of Phoenix sensors: AMTC-30, MTC-50H, MTC-80H, MTC-150, MTC-155, MTC-185, and TDS1000. Select fluxgates from ot...
Fri, 19 Dec, 2025 at 10:41 AM