FAQ

Where do I get a license for EMpower?
EMpower does not require a licence for the Prepare section (creating config files) or the Field QC section (viewing TS, viewing recording data, and basic pr...
Sun, 14 Dec, 2025 at 1:27 PM
PC minimum requirements for EMpower
Hardware minimum requirements for installing and running EMpower v2.22 are: Recommended CPU For Windows/Linux and older Mac: 64-bit Intel i7 equiv...
Thu, 5 Sep, 2024 at 12:25 PM
Should I format my SD card?
Simple answer is - No. Prefer erasing files. Long answer: - SD card: it is not our recommendation to format a SD card as it may change the compatibilit...
Wed, 12 Jan, 2022 at 4:05 PM
SD card specifications
Data recording In order to work with Phoenix receivers, SD cards need to be 64GB or larger and they can be used as they purchased, no need to format the...
Sun, 14 Sep, 2025 at 2:32 AM
Is there an equivalent for "syscal" for the new systems
Yes there is! it is embedded into EMpower. To obtain the numbers representing the calibration curve and other associated metadata, you just need to: ...
Fri, 11 Dec, 2020 at 7:46 PM
v2 receiver Firmware - "License Status" screen
My receiver has v2.1.1.1 firmware version or higher, and the "License Status" screen states "License not available". Should I worry ? ...
Mon, 6 Jun, 2022 at 11:27 AM
How to use MTC-180 sensors in EMpower
To calibrate the MTC-180 sensors in EMpower or to use them in a MT or CSAMT recording, simply select MTC-150 in the sensors drop down list 
Thu, 14 Sep, 2023 at 2:12 PM
I recorded an event at a known time with an MTU-5C, but it appears elsewhere in the time series
If you recorded an electromagnetic transient at a known time, using your watch or an NTP-synchronized device, you might notice that when you open the time s...
Sat, 25 Oct, 2025 at 11:08 AM
How many electric channels does each receiver have?
MTU-5Cs and MTU-8As have 2 telluric channels; RXU-8As and V9s have 5 telluric channels. 
Sun, 14 Dec, 2025 at 1:09 PM
Does a Phoenix receiver shut down and protect itself if it gets too hot?
Yes, all Phoenix receivers have an automatic shut-off if the internal temperature is too high. The exact shut-off temperature depends on the receiver model ...
Sun, 14 Dec, 2025 at 1:10 PM